Privacy Policy

Your privacy is important to us. Altus Partners is committed to the confidentiality and privacy of our individuals’ and businesses’ non-public personal information. This commitment extends to all Website visitors, prospective clients, clients with whom Altus has a relationship, including former clients.

Altus Partners, Inc., including employees, directors, members, agents, affiliates, officers, successors, assigns, divisions and subsidiaries are referred to as “Altus”, “we”, “our” or “us”.

This privacy notice discloses the privacy practices relating to www.altuspartners.com, www.altusprivaterisk.com and www.altuscorporaterisk.com (collectively “Website”). This privacy notice applies solely to information collected by this Website.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, including but not limited to for the purposes of marketing, and providing such information to insurance markets.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our Website:

See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.

Questions or Requests

If you have a question or a complaint about this privacy policy please contact us at 610-526-3160 or [email protected].

Altus clients that unfortunately suffer a loss or are involved in an insurance claim or potential insurance claim should immediately contact Altus via the dedicated email [email protected] or their appropriate claims or account representative. This information should not be submitted through the Website.

Security

We take precautions to protect your information. When you submit sensitive information via the Website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data, bank account numbers or social security numbers) that information is encrypted and transmitted to us in a secure way. For your security, please do not provide PII to Altus via the Website, as this information may be shared securely via other means, including but not limited to encrypted emails or secure electronic document rooms. We can and will instruct you on more secure methods of sharing this information than through the Website.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information are granted access to PII. The computers/servers in which we store PII are regularly backed up and kept in a secure environment.

Cookies

This Website may place “cookies” on your computer or device. Cookies are small data files stored on your computer or electronic device at the request of a website or our Website. A cookie assigns a unique numerical identifier to your web browser or device, and may enable us to recognize you as the same user who was at our Website in the past, collect general Website usage information (such as pages visited and time spent on each page), and perform analytics on Website usage information so we can improve its design, features and content. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any PII on our site.

Most browsers can be set to detect cookies and give you an opportunity to reject them, but refusing cookies may, in some cases, inhibit or preclude your use of the Website or its features. We may utilize Google Analytics or other third-parties for certain web analytics. You can opt out of your Website usage data being included in our Google Analytics reports by visiting https://tools.google.com/dlpage/gaoptout.

Sharing

We may obtain aggregated demographic information from visitors to the Website. This is not linked to any personal information that can identify any individual person. Such information may be shared with third-parties to assist us in improving the use and functionality of the Website.

Third-Party Links and Other Third-Party Content

This Website may provide links to other Websites maintained by entities not affiliated with Altus. Such links are provided only as navigation tools. The links from this Website do not imply that Altus endorses or has reviewed the Third-Party Sites. Altus makes no representations or guaranties as to information obtained from any links, including their accuracy, timeliness, suitability or completeness. As such, Altus is not responsible for, and does not make any warranty, express or implied, as to any information, products or services available from third party sites. By visiting any linked site, you agree that you do so at your own risk. We suggest contacting those sites directly for information on their privacy policies.

European Union Residents Notice

Any information we collect from users of this Website within the European Union, will be transferred to, and stored at, destinations outside the European Economic Area (the “EEA”) including, without limitation, in the United States. It will also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you consent to its storage, processing and transfer outside the EEA, including, without limitation, in and to the United States.

Third-Party Links and Other Third-Party Content

Notification of Changes

The terms, conditions and details of this Privacy Policy may change from time to time and, therefore, you are strongly encouraged to review this Privacy Policy regularly. If we decide to change our Privacy Policy, we will provide the date on which the Policy was last updated. Altus reserves the right to change this Policy at any time for any reason. The date of the most recent version should be consulted. Please keep note of this date to determine when a new version has been updated from a previous version.

Updated: January 2, 2019